Frequently Asked Questions
Everything you need to know about outfitting your pet in style.
How do I find the right size for my pet?
We provide a detailed size chart on every product page. We recommend measuring your pet's neck, chest, and length, and allowing a two-finger gap for comfort.
What is your return policy for pet apparel?
We accept returns within 30 days of purchase, provided the items are unworn, unwashed, and free of pet hair. Please ensure all original tags are attached.
How long does shipping take?
Standard shipping typically takes 3-7 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are Playology Pets garments machine washable?
Most of our fashion items are machine washable on a gentle cycle. However, we recommend air drying to maintain the integrity of the fabrics and prints.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary depending on the destination.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.